Mental health problems among asylum seekers and refugees are becoming a public issue, but awareness of this problem among the mental health community is relatively low. Although advances have been made in the provision of innovative mental health services for asylum seekers and refuges with PTSD, they are not systemized, and not widely known to professionals in the field. A publication offering practical guidelines for the treatment of torture victims and political refugees does not exist. Broken Spirits aims to bring together the works of the most respected mental health professionals - from the U.S. and abroad - and make available the most current knowledge on complex PTSD, forced migration and cultural sensitivity in diagnosis and treatment.

A comprehensive guide to all the main labour market initiatives and agencies combining education and employment in the UK, this encyclopaedia presents an historical progression from the Guilds and Statute of Artifices in 1563 through to present day initiatives and changes. Fully cross-referenced throughout, with a full list of acronyms, bibliographic and internet resources, the encyclopaedia includes: Detailed descriptions of all major government initiatives connecting education, training and employment Documentation covering England, Northern Ireland, Scotland and Wales, and initiatives in Ireland up to Irish independence A brief history of education and employment in the UK Chronological history of Government Departments Outlines of all major public agencies and qualifications An extensive glossary of acronyms Information on rarely recorded and inaccessible historical documents With over 1500 entries, this encyclopaedia crosses knowledge boundaries providing for the first time an integrated map of national human capital development. It addresses: preschool initiatives, primary, secondary, further and higher education; vocational education and training; labour market interventions including those designed to return people to employment; and, government strategies designed to enhance economic and technological competitiveness. The cross-referenced structure provides connections to associated items and a chronological tracing of agencies and initiatives. This encyclopaedia will appeal to those involved in all aspects of education, training, employment, careers information, advice and guidance; and policy making.

A comprehensive guide to all the main labour market initiatives and agencies combining education and employment in the UK, this encyclopaedia presents an historical progression from the Guilds and Statute of Artifices in 1563 through to present day initiatives and changes. Fully cross-referenced throughout, with a full list of acronyms, bibliographic and internet resources, the encyclopaedia includes: Detailed descriptions of all major government initiatives connecting education, training and employment Documentation covering England, Northern Ireland, Scotland and Wales, and initiatives in Ireland up to Irish independence A brief history of education and employment in the UK Chronological history of Government Departments Outlines of all major public agencies and qualifications An extensive glossary of acronyms Information on rarely recorded and inaccessible historical documents With over 1500 entries, this encyclopaedia crosses knowledge boundaries providing for the first time an integrated map of national human capital development. It addresses: preschool initiatives, primary, secondary, further and higher education; vocational education and training; labour market interventions including those designed to return people to employment; and, government strategies designed to enhance economic and technological competitiveness. The cross-referenced structure provides connections to associated items and a chronological tracing of agencies and initiatives. This encyclopaedia will appeal to those involved in all aspects of education, training, employment, careers information, advice and guidance; and policy making.

Empathy in the Treatment of Trauma and PTSD examines how professionals are psychologically impacted by their work with trauma clients. A national research study provides empirical evidence, documenting the struggle for professionals to maintain therapeutic equilibrium and empathic attunement with their trauma clients. Among the many important findings of this study, all participants reported being emotionally and psychologically affected by the work, often quite profoundly leading to changes in worldview, beliefs about the nature of humankind and the meaning of life. John P. Wilson and Rhiannon Thomas set out to understand how to heal those who experience empathic strain in the course of their professional specialization. The data included in the book allows for the development of conceptual dynamic models of effective management of empathic strain, which may cause vicarious traumatization, burnout and serious countertransference processes.

In this volume, John Wilson and Jacob Lindy explore the language of both individual and collective trauma in an era dominated by globalization and interconnectedness. As Wilson points out in the first chapter, Western psychiatrists have increasingly found that their ideas of trauma were not always easily translated to other cultures.

Through lucid, careful discussion, this important book builds a bridge between the etymology of trauma-related terms commonly used in Western cultures and those of other cultures, such as the Burundi-Rwandan ihahamuka. It also provides the clinician with a framework for working with trauma survivors using a cross-cultural vocabularya "one often based in metaphora "to fully address the experienced trauma and to begin work on reconnection and self-reinvention.

In this volume, John Wilson and Jacob Lindy explore the language of both individual and collective trauma in an era dominated by globalization and interconnectedness. As Wilson points out in the first chapter, Western psychiatrists have increasingly found that their ideas of trauma were not always easily translated to other cultures.

Through lucid, careful discussion, this important book builds a bridge between the etymology of trauma-related terms commonly used in Western cultures and those of other cultures, such as the Burundi-Rwandan ihahamuka. It also provides the clinician with a framework for working with trauma survivors using a cross-cultural vocabularya "one often based in metaphora "to fully address the experienced trauma and to begin work on reconnection and self-reinvention.

Filling a gap that exists in most traumatology literature, The Posttraumatic Self provides an optimistic analysis of the aftermath of a traumatic event.

This work appreciates the potentially positive effects of trauma and links those effects to the discovery of one's identity, character, and purpose. Wilson and his distinguished contributors explore the nature and dynamics of the posttraumatic self, emphasising human resilience and prompting continued optimal functioning. While taking into consideration pathological consquences such as posttraumatic stress disorder (PTSD), the authors study the impacts a traumatic event can have on one's inner self, and they help the victims transform such an event into healthy self-transcendent lifecycles. The Posttraumatic Self will help victims and healers transform the way they deal with the complexities of trauma by making important connections that will allow for healing and growth.

"The Posttraumatic Self "will be organized into three sections, the first of which will focus on the effects that trauma can have on the stages of attachment early in life, and the continuing psychological mechanisms that can perpetuate later life-span development. The second section will present a new integrative psychobiological model of trauma therapy aimed at furthering the understanding of the transformative processes brought about by traumatic events and the subsequent stress that follows. The final section of the book will address a variety of issues concerning the restoration of meaning and the re-integration of personality following a traumatic experience. Wilson, Kalsched, and their assembled group of contributors are pre-empting an approaching paradigm shift in our current understanding of the interconnectedness of trauma, PTSD, human development, resiliency and the integrative processes of the self. With the emergence of various integrative approaches to the study of trauma and PTSD, this book has the potential to be a frontrunner in the attempts to combine our understanding of the "inner and outer worlds" of trauma.

The last two decades of the 20th century have witnessed over thirty-five civil wars and an even larger number of lower intensity conflicts worldwide. Widespread brutalization and ethnic cleansing, often resulting in large movements of population, characterize many of the conflicts. The United Nations High Commissioner for Refugees estimates that there are currently 50 million people who are victims of forced displacement, 40- 80 % of whom will develop post-traumatic stress disorder (PTSD).
The mental health problems among asylum seekers and refugees are becoming a public issue, but the awareness of societies and mental health professionals considering this problem is relatively low. Although advances have been made in the provision of innovative mental health services for asylum seekers and refuges with PTSD, they are not systemized, and not widely known to professionals in the field. A publication offering practical guidelines for the treatment of torture victims and political refugees does not exist."Broken Spirits" brings together the works of the most respected mental health professionals--from the U.S. and abroad--and make available the most current knowledge on complex PTSD, forced migration and cultural sensitivity in diagnosis and treatment.

In a fast-paced and innovative world, traditional training methods can no longer be relied on to improve performance, engagement or promote behavioural change. Experience-based learning, in which the experience is central to the learning process, is more affordable, appealing and effective than ever before. Experiential Learning combines in-depth theory with international case studies from companies including KidZania, Shell and the UK National Health Service (NHS) and numerous practical tools for developing and delivering learning experiences in both for-profit and not-for-profit organizations. It presents a simple model, the Learning Combination Lock, which enables trainers, coaches, facilitators and educators to select the best strategies for their circumstances to maximize comprehension, knowledge retention and application. Essential reading for anyone designing and delivering learning experiences, it covers areas such as experiential learning activities, indoor and outdoor learning environments, creative learning, working with the senses and emotions to help promote learning, and reviewing and evaluating initiatives. In addition to featuring new international case studies and examples, this updated fourth edition of Experiential Learning contains new material on the mechanisms underpinning learning, mindfulness and wellbeing, experience and language and digital games and the design of multi-sensory experiences. Online supporting resources consist of audio files exploring sensory intelligence.

The reports and letters brought to light by John P. Wilson in this remarkable collection offer new perspectives on the Civil War in the West. He documents, for example, the activities of Kit Carson, William Brady, and other well known figures whose roles in the Civil War have been incompletely understood; highlights for the first time the dedicated service of native New Mexican officers; unravels the sophisticated espionage (and the brutal executions of suspected spies) carried out by both sides; demonstrates how this national drama took place against the backdrop of ongoing Indian Warswith the Apaches, the Navajos, and even the Kiowasthat ensnared both Union and Confederate armies; and elucidates the unprecedented ways in which the conflict militarized the Southwest for decades.

The 282 letters, song lyrics, casualty lists, intelligence dispatches, transcripts of witness testimony, newspaper accounts, and official reports of battles that appear here build upon the massive anthology of Civil War documentation first published in "War of the Rebellion: A Compilation of the Official Records of the Union and Confederate Armies" (128 volumes, 1881-1901). Wilsons book supplements that source by including previously unavailable materials that historians, scholars, students, and Civil War buffs will find invaluable and intriguing.

Growing and influential, the discipline of Human Resource Development (HRD) is the framework for helping employees develop their personal and organizational skills, knowledge, and abilities. HRD is increasingly viewed as the only source of sustainable competitive advantage for an organization.
This book offers an international perspective on the significant developments in the field and covers HRD and learning, organizational learning including a discussion of change management, a comparative view of learning education, training and human resource development in both developed and emerging countries, a section covering the training cycle from identification of training needs to design, delivery and evaluation and a final discussion of HRD management including functions and services, leadership development, learning spaces and business ethics.
A distinguished group of international contributors present current views from Europe Ireland, France, Sweden, the Netherlands, Portugal, Russia UK, USA, India, Iraq, Brazil, Romania, South Africa and Australia. American contributors include Maria Cseh from George Washington University, Douglas Jondle from University of St Thomas Minnesota and K. Peter Kuchinke from the University of Illinois at Urbana Champaign.

International Human Resource Development provides thought-provoking questions and stimulating answers to key issues in human resource development today, putting HRD in its strategic organizational context and examining in depth the process of learning from different perspectives. This third edition provides a thorough exploration of international human resource development, and has been completely updated and revised with a variety of case studies and contributions from a range of HR development experts, making it the most topical book in this field. It also addresses the increasingly important area of knowledge management, incorporating learning and development. Clearly structured and mapped against the current Chartered Institute of Personnel and Development (CIPD) standards, this comprehensive handbook covers each aspect of the training cycle, including the role and identification of learning, training and development needs in organizations, working in multicultural and multilingual settings, learning and competitive strategy, planning and design, delivering effective training programmes, assessment and evaluation, international development and managing the human resource function.

"The Call Centre Training Handbook" is a complete resource for providing learning, training and development within contact centers. Whether for induction or for periodic training, those who train staff will find it a valuable resource. It also offers call center managers and trainers information with which to benchmark training and identifies best practice in learning and development.

The book addresses the key areas of training call center staff including: quality of customer service, dealing with difficult customers, outsourcing and offshore training, and measuring and evaluating performance. International case studies provide the reader with practical examples of real-life training, while sample exercises and models supply the tools to deliver effective learning.

Cowboy, army guide, farmer, peace officer, and character in his own right, John P. Meadows arrived in New Mexico from Texas as a young man. During his life in the Southwest, he knew or worked for many well-known characters, including William "Billy the Kid" Bonney, Sheriff Pat Garrett, John Selman, Hugh Beckwith, Charlie Siringo, and Pat Coghlan. Meadows helped investigate the disappearance of Colonel Albert Jennings Fountain, and he later bought part of downtown Tularosa, New Mexico, where he served a term as mayor. The recollections gathered here are based on Meadows's interviews with a reporter for the Alamogordo News, a partial transcript of his reminiscences given at the Lincoln State Monument, and a talk he gave by invitation in Roswell, New Mexico, to refute inaccuracies in the 1930 MGM movie Billy the Kid.

This book is one additional indication that a new field of study is emerging within the social sciences, if it has not emerged already. Here is a sampling of the fruit of a field whose roots can be traced to the earliest medical writings in Kahun Papyrus in 1900 B.C. In this document, according to Ilza Veith, the earliest medical scholars described what was later identified as hysteria. This description was long before the 1870s and 1880s when Char cot speculated on the etiology of hysteria and well before the first use of the term traumatic neurosis at the turn of this Century. Traumatic stress studies is the investigation of the immediate and long-term psychosocial consequences of highly stressful events and the factors that affect those consequences. This definition includes three primary elements: event, conse quences, and causal factors affecting the perception of both. This collection of papers addresses all three elements and collectively contributes to our understanding and appreciation of the struggles of those who have en dured so much, often with little recognition of their experiences."

Synthesizing insights from psychiatry, social psychology, and anthropology, this important work sets out a framework for therapy that is as culturally informed as it is productive. An international panel of 23 therapists offers contextual knowledge on PTSD, coping skills, and other sequelae experienced by the survivors of traumatic events. Case studies from Egypt to Chechnya demonstrate various therapeutic approaches. Authors explore the balance of inter- and intrapersonal factors in reactions to trauma and dispel misconceptions that hinder progress in treatment.

This work is a vital set of insights and guidelines that will contribute to more aware and meaningful practice for mental health professionals. Focusing equally on theoretical concepts, culturally valid assessment methods, and cultural adaptation in trauma and resilience, an array of experts present the cutting edge of research and strategies. Extended case studies illustrate an informative range of symptom profiles, comorbid conditions, and coping skills, as well as secondary traumas that can occur in asylum seekers.

The field of traumatology has grown exponentially over the past 25 years and has witnessed the proliferation of a broad range of research concerning the diagnosis, assessment, and treatment of posttraumatic stress disorders (PTSD) and other forms of psychological injury following trauma. With the prevalence of worldwide traumatic events, such as the tsunami in Asia in 2004; ongoing terrorism in Iraq, Israel, Afghanistan and other countries; and the 2001 terrorist attacks on the World Trade Center, there is a need for global standardization in methods, procedures, and techniques of the scientific assessment of PTSD and psychological injuries. The Cross-Cultural Assessment of Psychological Trauma and PTSD is a helpful reference given the increasing importance of globalization and multi-cultural research efforts pertaining to trauma, PTSD, dissociative disorders, psychiatric disorders, and truma's effects on children and families.

This book is one additional indication that a new field of study is emerging within the social sciences, if it has not emerged already. Here is a sampling of the fruit of a field whose roots can be traced to the earliest medical writings in Kahun Papyrus in 1900 B.C. In this document, according to Ilza Veith, the earliest medical scholars described what was later identified as hysteria. This description was long before the 1870s and 1880s when Char cot speculated on the etiology of hysteria and well before the first use of the term traumatic neurosis at the turn of this Century. Traumatic stress studies is the investigation of the immediate and long-term psychosocial consequences of highly stressful events and the factors that affect those consequences. This definition includes three primary elements: event, conse quences, and causal factors affecting the perception of both. This collection of papers addresses all three elements and collectively contributes to our understanding and appreciation of the struggles of those who have en dured so much, often with little recognition of their experiences."

Synthesizing insights from psychiatry, social psychology, and anthropology, this important work sets out a framework for therapy that is as culturally informed as it is productive. An international panel of 23 therapists offers contextual knowledge on PTSD, coping skills, and other sequelae experienced by the survivors of traumatic events. Case studies from Egypt to Chechnya demonstrate various therapeutic approaches. Authors explore the balance of inter- and intrapersonal factors in reactions to trauma and dispel misconceptions that hinder progress in treatment.

While eyewitness accounts of the Civil War by enlisted men are uncommon, even scarcer are personal narratives from the Civil War in the West. These journals and letters were written by Lewis Roe, an Illinois farm boy who served in the 7th U.S. Infantry and the 50th Illinois Volunteer Infantry between 1860 and 1865. They offer details of an epic march from Fort Bridger, Wyoming, to New Mexico, a firsthand account of the Battle of Valverde (1862), and Roe's efforts to understand ongoing events as the country rushed toward the outbreak of hostilities. Later in the war, Roe documented the Union occupation of Rome, Georgia, and the battle of Allatoona, and left us a candid account of an enlisted man's experiences with Sherman's army on its March to the Sea and in the Carolinas Campaign. His relative objectivity and attention to everyday details make this valuable record a lively read.

From prominent authorities in the field, the revised and expanded second edition of this acclaimed work is an essential resource for anyone providing treatment services or conducting research in the area of trauma and PTSD. The volume reviews the breadth of current knowledge about trauma assessment and provides clear, up-to-date recommendations for practice. Coverage encompasses the uses of standardized measures, clinical procedures, epidemiological methods, and projective techniques, as well as approaches to evaluating specific survivor populations. Existing chapters have been fully rewritten and seven entirely new chapters added, addressing recent developments in classification; emerging applications of neuroimaging and pharmacological probes; legal and forensic issues in assessment; assessment of comorbid PTSD and substance abuse; and effects of trauma on physical health.

This volume presents an innovative psychobiological framework for understanding and treating PTSD. A major emphasis is the need to reformulate diagnostic criteria and treatment goals to reflect emerging knowledge about the complex pathways by which trauma disrupts people's lives. Within a holistic, organismic framework, the editors identify 65 PTSD symptoms contained within five (rather than the traditional three) symptom clusters, and spell out 80 target objectives for treatment. Expert contributors then provide detailed presentations of core therapeutic approaches, including acute posttraumatic interventions, cognitive-behavioral approaches, pharmacotherapy, group psychotherapy, and psychodynamic techniques, as well as approaches to working with specific populations, including children, refugees, and the dually diagnosed. The concluding section reviews and synthesizes all case material presented, examining which symptoms are addressed by each of the core approaches, which treatment goals are met, and which clients can most effectively be helped. Combining cutting-edge theoretical exposition with clear-cut recommendations for practice, this is an ideal resource for clinicians, students, and researchers.